Your Privacy Matters
Last Updated: November 22, 2024
At FGH Studio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the bot or services.
Information We Collect
Discord User Information
When you use our bot, we may collect:
- •Discord User ID, username, and discriminator
- •Server (Guild) ID and server name
- •Role information and permissions
- •Messages sent to the bot (for command processing only)
Server Configuration Data
We store configuration settings you provide, including:
- •Welcome and goodbye message templates
- •Auto-role configurations
- •Reaction role setups
- •Ticket system preferences
- •Channel and role IDs for various features
Usage Data
We collect anonymous usage statistics such as command usage frequency, feature adoption rates, and error logs to improve our service. This data is aggregated and does not personally identify you.
How We Use Your Information
We use the information we collect to:
- ✓Provide and maintain our bot services
- ✓Process commands and deliver requested features
- ✓Send welcome messages, assign roles, and manage tickets
- ✓Improve and optimize our services
- ✓Detect and prevent technical issues or abuse
- ✓Communicate with you about service updates
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- 🔒Encrypted data transmission (HTTPS/TLS)
- 🔒Secure database storage with access controls
- 🔒Regular security audits and updates
- 🔒Limited employee access to user data
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- •With Discord: As required to provide bot functionality through Discord's platform
- •Legal Requirements: If required by law or to protect our rights
- •Service Providers: With trusted third-party service providers who assist in operating our services (under strict confidentiality agreements)
Your Privacy Rights
You have the right to:
- ✓Access: Request a copy of your data we have stored
- ✓Correction: Request correction of inaccurate data
- ✓Deletion: Request deletion of your data (subject to legal obligations)
- ✓Opt-Out: Stop using our services at any time by removing the bot from your server
To exercise these rights, please contact us at the email address provided below.
Data Retention
We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you remove our bot from your server, we will delete your server's configuration data within 30 days, unless retention is required by law or for legitimate business purposes.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: